What sets us apart from the rest?

At Liberty Wood Designs, we believe in the power of two fundamental principles: quality and customer service. Our commitment to these values defines who we are and what we stand for. In this blog post, we’d like to take a moment to share with you why these two pillars are at the heart of our craftsmanship.

Quality Craftsmanship

Our journey begins with the quest for top-notch quality. We source our wood exclusively from local sawmills in Minnesota and Northern Wisconsin. The rich, natural beauty of this region’s timber is unparalleled, and we’ve found that it’s the ideal starting point. What sets our product apart is its careful kiln drying process, which reduces moisture levels to a minimum. This step ensures that the final product, whether it in your living room or your man cave, is exceptionally stable and built to last.

But we don’t stop there. Each piece of wood is meticulously hand-selected for your project, beginning with the moment we set to work. Our dedication to quality culminates in a final inspection. When an item is about to leave our workshop, we place ourselves in your shoes. We ask ourselves, “Would we be proud to have this piece in our own home?” If the answer isn’t a resounding “yes,” it doesn’t make its way to your doorstep. We believe that quality is the lifeblood of our craft.

Dedication to Customer Service

Quality is our foundation. We’re incredibly honored when someone chooses to bring one of our creations into their life, and we want you to know that we take this trust to heart.

From the moment you first discover us, we are here to answer your questions, whether it’s before, during, or after you’ve placed an order. We know that the decision to invest in one of our items is a significant one, and we don’t take it lightly. Our top priority is ensuring that you feel a sense of pride when one of our creations finds its place in your home.

To make that pride a reality, we place a strong emphasis on communication. We’ll keep you in the loop every step of the way. We will let you know we’ve received your order so you can rest assured that we’re getting to work. If you’ve requested any custom touches, we will provide a preview before we begin. This way, you can be certain that the end result aligns perfectly with your vision.We don’t stop there. We’ll send you a picture of your finished item before it leaves our shop. When it’s ready to journey to your home, we’ll provide you with all the shipping information you need to track its progress. Once it arrives, we’ll reach out with a follow-up message to make sure it made the journey safely.

Why do we go to such lengths to maintain this open line of communication? Simply put, it’s because we care about your satisfaction. We believe that your experience with us should be nothing short of outstanding from start to finish.

At Liberty Wood Designs, we blend exceptional quality with unwavering customer service. Our passion for craftsmanship and commitment to your satisfaction drive us to create pieces that will bring warmth, beauty, and enduring joy to your home. We invite you to explore our collection and discover the difference that quality and customer service make in each of our creations. Thank you for considering us as your trusted source for handcrafted wood items.

Discover Our Story

Shop

About

Blog